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One-station business solutions

Run government, HR, payroll, and clients in one platform

SmartPRO helps you manage your business operations and gives you better ways to attract, convert, and retain clients.

Oman-ready workflows PASI integrated WPS payroll Role-based security
500+
Companies served
12,000+
Work permits processed
98.7%
Compliance rate
GCC
Regional coverage
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Platform modules

Everything your business runs on

From front-line Sanad operations to payroll and client portals — Smart PRO connects the modules teams use every day.

Government

Sanad Office Management

Run government service centres across Oman — applications, staff, SLAs, and performance in one place.

Compliance

PRO & Visa Services

Work permits, visas, labour cards, PASI filings, and officer assignments with full traceability.

Human Resources

HR & Workforce Hub

Employees, recruitment, leave, attendance, letters, org charts, KPIs, and Omanisation intelligence.

Legal

Contracts & Documents

Smart contracts, e-signatures, renewal workflows, expiry dashboards, and audit-ready document vaults.

Marketplace

Service Marketplace

Connect with verified PRO providers across Muscat, Salalah, Sohar, and wider GCC corridors.

Finance

Billing & Payroll Engine

Billing cycles, WPS payroll, PASI deductions, payslips, and finance dashboards built for Oman.

Commercial

CRM & Client Portal

Pipelines, quotations, and a branded client portal for documents, subscriptions, and onboarding.

Insights

Analytics & Reporting

Dashboards, expiry alerts, officer payouts, workforce analytics, and exportable compliance reports.

Survey

Business Sector Survey

Oman-specific survey to capture sector pain points, digital maturity, staffing needs, and compliance burden.

How SmartPRO works for you

Attract, convert, and retain clients — all in one platform

SmartPRO gives every team the tools to grow the business, close deals faster, and keep clients coming back.

Attract

Make your services discoverable

Put your business in front of the right clients at the right time — through the SmartPRO marketplace, a polished client portal, and SEO-ready service listings.

  • Marketplace listing
    Get discovered by businesses searching for PRO, HR, legal, and consulting services in Oman.
  • Public service catalogue
    Showcase your full service menu with pricing tiers, turnaround times, and credentials.
  • Verified reviews & ratings
    Build trust with star ratings and client testimonials displayed on your profile.
  • Lead analytics
    See which services attract the most enquiries and optimise your offering accordingly.
Convert

Turn enquiries into signed contracts

A built-in CRM, proposal tools, and e-signature-ready contracts mean you can move from first contact to paid engagement without leaving the platform.

  • CRM & sales pipeline
    Track every lead from first touch to closed deal with stage-based pipeline views and activity logs.
  • AI-generated proposals
    Create professional, branded proposals and contracts in seconds using SmartPRO's LLM engine.
  • Contract e-signature
    Send contracts for signature directly from the platform — no third-party tools needed.
  • Instant invoicing
    Auto-generate invoices from accepted proposals with payment terms, VAT, and due-date tracking.
Retain

Keep clients engaged and coming back

A dedicated client portal, proactive renewal alerts, and performance dashboards give clients full visibility — and give you the data to deliver exceptional service every time.

  • Client self-service portal
    Clients log in to view their contracts, visa status, payroll docs, and open cases — reducing support calls.
  • Proactive renewal reminders
    Automated alerts for visa, permit, and contract renewals keep clients compliant and loyal.
  • Service delivery tracking
    Real-time case status and SLA progress visible to both your team and the client.
  • Performance reporting
    Monthly summary reports show clients the value you deliver — reducing churn and enabling upsells.
Faster client onboarding
40%
Reduction in manual follow-ups
92%
Client retention rate
< 24h
Average proposal turnaround
Full capability map

Designed for real operating models

Representative areas across the product — each area is permission-aware for your team.

Control & visibility
  • Control Tower
  • Business overview
  • Operations overview
  • Analytics
  • Compliance centre
Government & workforce
  • Sanad offices & office dashboard
  • PRO services & workforce hub
  • Permits, cases & document sync
  • Partner onboarding & marketplace
HR operations
  • Attendance, sites & today board
  • Shifts, schedules & holidays
  • Recruitment & public job board
  • Letters, tasks & announcements
Finance & payroll
  • Payroll engine & WPS-ready flows
  • PASI-aligned calculations
  • Billing engine & subscriptions
  • Finance overview & reports
Governance
  • Renewal workflows & SLA management
  • Expiry alerts & audit log
  • Multi-company roles & team access
  • Platform operations tooling
Company workspace
  • Workspace & company hub
  • Employee & manager portals
  • Org structure & departments
  • Preferences & onboarding guides
Why Smart PRO

Built for Oman's regulatory reality

Unlike generic HR suites, Smart PRO encodes PASI, Ministry of Labour, Omanisation, Sanad workflows, and WPS payroll patterns — so teams spend less time on spreadsheets and more on outcomes.

PASI & Labour law aligned
Contribution logic and ministry-ready templates without manual rework.
GCC-ready
Operate across Oman, UAE, Saudi Arabia, Qatar, and Bahrain where your business reaches.
Enterprise security
Role-based access, full audit log, and encrypted document handling.
Proactive alerts
Visas, permits, contracts, and compliance deadlines surface before they expire.
Renewal workflows
Pipelines with officer assignment, status tracking, and SLAs.
Operational intelligence
Dashboards, officer performance, and workforce analytics.
Platform snapshot
Active work permits1,248
Omanisation rate34.2%
Contracts signed892
PASI compliance98.7%
24/7
Support
99.9%
Uptime
< 2s
API p95
Client stories

Trusted across Oman

What operators and HR leaders say about Smart PRO

“Smart PRO transformed how we manage our 400+ workforce. PASI integration and WPS payroll alone saved us three days every month.”

M
Mohammed Al-Balushi
HR Director, Al-Noor Group
Muscat, Oman

“Sanad office management is exactly what we needed — real-time visibility across every centre we run.”

F
Fatima Al-Harthi
Operations Manager, Gulf PRO Services
Ruwi, Muscat

“From visas to contract signing, everything lives in one platform. Our clients love the self-service portal.”

A
Ahmed Al-Rashdi
CEO, Oman Business Solutions
Sohar, Oman
FAQ

Frequently asked questions

Is Smart PRO compliant with Oman labour law and PASI rules?
Yes. The platform is built for Oman's framework — Ministry of Labour filings, PASI contributions, WPS salary transfers, and Omanisation tracking are first-class.
Can we manage multiple companies or branches?
Yes. Multi-company structures with role-based access are supported. Data stays isolated per tenant with shared PRO pools where you need them.
Does it support Arabic and English?
The product is bilingual-ready. Templates, contracts, and reports can be produced in Arabic and English.
How does shared Omani PRO officer coverage work?
Companies can share a pool of registered officers. The billing engine allocates charges by service type and assignment.
Is there a mobile experience?
The platform is responsive and installable as a PWA on iOS and Android, with navigation tuned for mobile field work.

Ready to modernise your operations?

Join organisations across Oman and the GCC that run Smart PRO for government services, workforce compliance, and client delivery.